The Deanship runs its daily work through several computerized systems, including the following:

 

Alumni Affairs Section system:

Based on the vision of Al-Quds Open University and its philosophy in the follow-up Alumni affairs, and in light of the great technological development recently witnessed, the University was the pioneer in establishing and developing a computerized system for the management and follow-up of its graduates through “The Alumni portal”. The Portal provides many distinguished services to graduates, from the announcement of specialized training courses, vacancies, announcing postgraduate studies, and the publication of many articles and studies that contribute in raising awareness among University graduates.

 

The Alumni Follow-up Section continuously updates the contact data with University graduates through the students’ account, so that graduates can update their data, access the university graduates portal, and benefit from the services provided to contribute to the provision of permanent or partial employment opportunities or training opportunities for them. Through the computerized system, the Unit issues several reports on the statistics of graduates and their numbers for the competent authorities and decision makers.

The computerized system also provides many specialized services in the field of following-up the work of the Alumni Follow-up coordinators in the branches, and a complete directory of institutions and contact information.

 

Extracurricular Activities System:

The Student Activities Section has developed a special system for extracurricular activities and its related tasks such as financial expenses for student councils, student council members, and students’ talents, students with disabilities, detainees, volunteer work, student complaints and proposals aimed at organizing and managing student activities at any branch of the University and obtain the required data accurately and promptly.

 

Scholarships, loans and Financial Aid System:

The Deanship of Student Affairs manages scholarships and monitors their implementation through Scholarships, loans and financial aid system. It has also developed  mechanisms to comply with the quality mechanisms, by controlling them with a set of rules and regulations for each grant, and computerizing starting from filling the electronic nomination applications and the electronic selection.

The process of selecting the beneficiary students is based on several basic criteria which determines the need of the applicant to receive a scholarship. The degree of each criterion is determined according to the information that the candidate has filled in the electronic questionnaire.

 The result of these criteria is a prerequisite for determine whether the student is eligible or not. This action is complemented by an accurate field survey through direct field visits to a sample of the candidate students to verify the accuracy of the information filled in the questionnaire. The computerized system also helps the staff to extract the reports of the various grants quickly and accurately

 

Students’ Complaints Monitoring System:

From the perspective of transparency in providing services to students and to determine the degree of satisfaction towards the services provided, the Deanship of Student Affairs is keen that the student's complaint service is available in all areas of service: academic, administrative and financial. The student can submit a complaint through the academic portal, within specific mechanisms that are subject to quality procedures. The aim of this service is to control and follow up students' complaints and opinions, and work to achieve their requirements and solve their problems in all branches and centers, in order to achieve their interest, which is the ultimate goal of the University and its administrative and academic staff. This is done within the framework of the organization, and in accordance with the sound scientific foundations and methodologies that are consistent with the academic reality of the University. It is a service that was introduced at the beginning of the first semester of the year 2006/2007, based on the expansion of the University and the ongoing increase in the number of students.  This includes all the opinions, suggestions, and complaints that the student wishes to deliver to the relevant body, in order to improve the reality and academic life of the students, and the conduct of the educational process, as it should be, and not to ignore any issue that might face the student.

 

Voluntary Work System:

In accordance with the decision of the University Council at its (365) session held on 14/06/2010, Al-Quds Open University approved the adoption of voluntary work as a compulsory requirement for the graduation of students. Each student is required to implement a total of (50) community working hours During the period of his presence at the university, within the mechanisms and procedures put in place to implement the required hours of volunteer work, so that the implementation of these voluntary hours from the first semester of the student enrollment in the university until the graduation semester.

The Deanship of Student Affairs supervises voluntary work through its units spread at the University Branches and Centers. The application of voluntary work and its implementation at Al-Quds Open University has two tracks; the first is the provision of voluntary services in cooperation and coordination with the community institutions, in order to achieve the principle of positive interaction between citizens and the community as well as solidarity and integration.  The second track is the provision of voluntary services and activities within the university's premises, such as participation in conferences, seminars and festivals, blood donation campaigns, olive picking, environmental protection campaigns such as agriculture and landscaping, etc. These activities are carried out individually or collectively during specific campaigns and activities. The student has the right to accomplish voluntary work hours in his/her workplace as an addition to his obligations outside official working hours and in a different field of work in coordination with his institution.

 

Graduate Tracking System (GTS):

The Ministry of Education, through New Soft Co. for programming, and with a grant from the World Bank, established (GTS) which is a system made to the follow-up of graduates issues in higher education institutions. This system, is based on the publication of three national questionnaires (before graduation, after graduation and employers questionnaires), to collect data about the graduates and assist in analyzing and preparing relevant reports at the level of universities, colleges and departments. This will help relevant bodies to develop curricula, put future plans, consider  the academic programs preferred  by students, strengthen the capacity of the Ministry of Education and Higher Education and the Accreditation and Quality Assurance Commission to collect and use the data to support the process of policy formulation and implementation, and monitor integrating the  graduates of these institutions into the labor market.